89bd Privacy Policy
Your personal information matters to us. This policy explains in detail how 89bd collects, uses, and protects your information.
1 Definitions and Scope
In this privacy policy, "89bd", "we", "our", or "the company" refers to the 89bd betting platform and all its associated services. "User", "you", or "your" refers to any person, registered or unregistered, who accesses this platform.
"Personal information" means any information that can directly or indirectly identify a person — such as name, mobile number, email address, financial transaction details, or IP address.
This policy applies to users in Bangladesh and works alongside 89bd's Terms and Conditions. Reading both documents together will give you a clear understanding of the platform's overall policies.
2 Data Collection
89bd collects information from two types of sources — directly from you, and automatically through your use of the platform.
2.1 Information You Provide
When you open an account on 89bd or use various services, the following information may be collected:
- Full name and date of birth
- Mobile number and email address
- Documents required for identity verification (national ID card or equivalent)
- Financial transaction details — information related to bKash, Nagad, Rocket, or bank transfers
- Messages and information provided when contacting customer support
2.2 Automatically Collected Information
Certain information is recorded automatically while you use the platform:
- Device type, operating system, and browser information
- IP address and approximate location
- Duration of website visits and navigation patterns
- Information obtained from cookies and similar tracking technologies
- Logs of betting and gaming activity
3 Use of Data
89bd uses collected information only for legitimate purposes. The main areas of use are described below:
3.1 Account Management
Your information is used to verify your identity, create and manage your account, and ensure secure login. Through secure account management, 89bd ensures that your transactions and gaming activity remain protected.
3.2 Processing Financial Transactions
The necessary information is used to process all financial transactions, including deposits and withdrawals. Ensuring secure transactions through mobile banking and bank transfer methods available in Bangladesh is part of this process.
3.3 Providing Customer Support
Your account and contact information is used to provide you with effective support through 24/7 live chat and email assistance.
3.4 Fraud Prevention and Security
Information is analysed to detect suspicious activity, prevent unauthorised access, and maintain the overall security of the platform.
3.5 Responsible Gaming Support
Players' gaming behaviour is monitored to provide assistance when needed. Following the responsible gaming guidelines, 89bd aims to ensure that gaming remains a form of entertainment and does not become harmful to any user.
3.6 Service Improvement
User experience is analysed to make technical and practical improvements to the platform.
4 Data Storage and Security
89bd gives the highest priority to the security of your information. Industry-standard technical measures are applied to ensure data protection.
4.1 Security Technology
- Data transmission is secured through SSL (Secure Socket Layer) encryption
- Sensitive information is stored in encrypted form in the database
- Regular security audits are conducted
- Limited access to the system is maintained for authorised staff only
4.2 Data Retention Period
Necessary information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet applicable legal obligations. Once that period ends, the information is securely deleted.
5 Sharing Data with Third Parties
89bd does not sell your personal information and does not share it with third parties for commercial purposes. However, limited information may be shared in specific circumstances:
5.1 Service Provider Partners
Trusted third-party services are used for payment processing, maintaining technical infrastructure, and customer support assistance. These partners are given only the information necessary to carry out their designated tasks and are contractually bound to comply with our privacy standards.
5.2 Legal Obligations
Necessary information may be provided to relevant authorities under court orders, government directives, or applicable legal obligations.
5.3 Fraud Prevention
Necessary information may be shared with relevant organisations to prevent financial fraud or other unlawful activity.
5.4 Business Transfer
If ownership of the business changes or a merger takes place, user information may form part of that process. Users will be notified in advance in such cases.
6 Cookies and Tracking
The 89bd website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the platform experience.
6.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring basic functionality.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to review platform usage and improve the quality of the service.
- Security Cookies: Used to prevent fraud and unauthorised access.
6.2 Cookie Controls
You have the ability to accept or reject cookies through your browser settings. However, disabling certain essential cookies may mean that some features of the platform cannot be used.
7 Your Rights
As a user of 89bd, you have certain fundamental rights regarding your personal information:
- Right to Access: You have the right to know what information we hold about you.
- Right to Correction: If there is any error in your information, you may request that it be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be fully possible if legal obligations apply.
- Right to Object to Processing: You may object to the use of your information for specific purposes.
- Right to Data Portability: You may request your own information in a structured format.
To exercise these rights, please contact customer support. We will respond to your request within a reasonable time.
8 Protection of Minors
89bd strictly refrains from providing services to anyone under the age of 21. Age is verified at the time of account registration, and if there is any doubt, verification is carried out again using an identity document.
If a minor has accidentally opened an account, all their information will be deleted immediately and any related transactions will be cancelled. Parents or guardians with concerns about this may notify us through customer support.
9 Policy Changes
89bd reserves the right to update this privacy policy at any time due to business needs, legal changes, or technical improvements.
For significant changes, users will be notified in advance by email or through a platform notification. Continued use of the service after a revised policy is published will be taken as acceptance of the new policy.
The latest version of this policy will always be available on this page. The "Last Updated" date shown at the top of the page indicates the date of the current version.
10 Contact
If you have any questions, objections, or requests regarding this privacy policy, please contact us:
- Live Chat: Through the platform's live chat feature, 24 hours a day, 7 days a week
- Email: [email protected]
- Language: Support is available in both Bengali and English
To learn more about our company, visit the About Us page. Detailed answers to common questions can be found on the FAQ page.